At 1wim, we believe that gambling should always be entertainment — never a source of financial stress or personal harm. This page explains the tools, limits, and resources available to every Pakistani player on our platform to help you stay in control.
1wim is built around one core belief: the gambling experience on our platform should be enjoyable, transparent, and sustainable. For the vast majority of our players in Karachi, Lahore, Islamabad, Rawalpindi, and across Pakistan, betting on cricket or spinning a few slots is a bit of fun — nothing more, nothing less. We want to keep it that way.
But we also recognise that for a minority of people, gambling can become a problem. Problem gambling does not discriminate — it can affect anyone regardless of background, income, or education. When it does develop, it can impact finances, relationships, and mental wellbeing in serious ways. That is why 1wim has invested in a comprehensive responsible gaming framework, not because a regulator told us to, but because we genuinely believe it is the right thing to do.
Our responsible gaming tools are built directly into the platform and are accessible to every registered user at any time through Account Settings → Responsible Gaming. No waiting, no forms to post — you can set limits, request a cooling-off period, or initiate a full self-exclusion within minutes. And once protective limits are activated, they cannot be reversed instantly — that cooling-off period is intentional.
Answer honestly — if any of the following apply to you, it may be time to use 1wim's responsible gaming tools or speak to a professional.
All of the following tools are available free of charge to every 1wim account holder. Access them via Account Settings → Responsible Gaming after logging in.
Set a maximum PKR amount you can deposit per day, week, or month. Once your chosen limit is reached, further deposits are blocked until the period resets. Limit reductions take immediate effect; increases require a 24-hour cooling-off period to prevent impulsive decisions.
Define the maximum net loss you are comfortable with over a set period. When the threshold is hit, 1wim automatically pauses your ability to place further bets for the remainder of that period. This tool is especially helpful for players who find it difficult to walk away when on a losing streak.
Cap the total amount you wager — not just deposit — within a given period. This covers all bets placed across sports betting, casino games, and slots on 1wim, giving you a comprehensive view of your total gaming spend regardless of wins or losses.
Set a maximum session duration — from 30 minutes to 8 hours. When your chosen time is reached, 1wim will display a notification and, if you do not act, automatically log you out. You can also enable reality check pop-ups at intervals showing your session length and net financial result.
Take a short break from 1wim — from 24 hours to 6 weeks — without permanently closing your account. During a cooling-off period, you cannot log in, deposit, or place bets. All pending withdrawals are still processed during this time. The period cannot be shortened once activated.
Request a temporary self-exclusion (1 month, 3 months, 6 months) or a permanent account closure. During any self-exclusion, you cannot access your account or create a new one. Permanent exclusion closes the account completely — a decision that cannot be reversed by the user. Contact support to discuss permanent exclusion.
Setting up any of the tools above takes less than two minutes. Here is how:
Visit 1wim Login and enter your credentials. If you have 2FA enabled, complete the second-step verification.
Click your profile icon in the top-right corner of the platform and select "Account Settings" from the dropdown menu.
Inside Account Settings, select the "Responsible Gaming" tab. You will see all available tools listed clearly with their current status.
Select the tool you want to activate (e.g., Deposit Limit), enter your chosen value and time period, then confirm. Protective changes take effect immediately.
For self-exclusion and cooling-off requests, a confirmation email is sent to your registered address. Keep an eye on your inbox (and spam folder) to complete the process.
Problem gambling — sometimes called compulsive gambling or gambling disorder — is a behavioural pattern where a person is unable to control their gambling despite negative consequences. It is recognised as a mental health condition and, importantly, it is treatable.
In Pakistan, awareness of gambling-related harm is growing. Families in cities like Lahore and Karachi have increasingly sought help for loved ones affected by problem gambling. The shame and secrecy that often surround the issue can make it harder to seek help — but 1wim wants to make it easier for our players to take the first step.
Key warning signs to be aware of include: spending more than you can afford, feeling unable to stop even when you want to, gambling to escape problems or negative emotions, and being dishonest with people close to you about how much you gamble or spend. If any of this resonates, please use the 1wim responsible gaming tools above or reach out to a professional.
If you are struggling with problem gambling, professional support is available. 1wim encourages all affected players to reach out to mental health professionals, trusted family members, or community support networks in their area.
In Pakistan, professional counselling and mental health services are available in major cities including Islamabad, Lahore, Karachi, Rawalpindi, and Faisalabad. Your family doctor or a licensed psychiatrist can refer you to appropriate support services.
1wim is strictly for adults aged 18 and above. We take our obligation to prevent underage gambling extremely seriously and operate a zero-tolerance policy for minors accessing any part of the platform.
Every 1wim account requires age verification as part of the KYC process. Players must be 18+ and must provide a valid government-issued ID — CNIC, passport, or driving licence — confirming their date of birth before any withdrawal is permitted.
If children or teenagers have access to devices you use for 1wim, we strongly recommend installing parental control software that can block gambling-related content. Many internet providers in Pakistan offer family filtering tools that can assist with this.
Never share your 1wim login credentials with family members, including older teenagers. Enable Two-Factor Authentication (2FA) in your Account Settings to prevent unauthorised access. Log out of 1wim on shared devices when you are done.
If you believe a minor has accessed the 1wim platform using your account or otherwise, contact our support team immediately at [email protected]. We will investigate and take immediate action to protect the minor involved.
Our approach to responsible gaming is guided by the following principles which shape every product and policy decision on the platform:
When gambling is kept fun and within budget, it is a great form of entertainment. 1wim is here to make sure it stays that way for every player on our platform.
18+ only. Gambling can be addictive — please play responsibly. Ensure online gambling is lawful in your jurisdiction before participating.